Terms of service

Overview

Please read these terms carefully before using our website.

1. General Information

HalZebra operates an online store offering baby-care products, including cloth diapers, disposable diapers, and other related products.

References to "we", "us", and "our" mean HalZebra. References to "you" and "your" mean the customer or website visitor.

2. Eligibility

By placing an order, you confirm that you are legally capable of entering into a purchase transaction under applicable law.

3. Product Information

We make reasonable efforts to display accurate product descriptions, photographs, sizes, colours, prices, and other product information.

However, slight variations in colour or appearance may occur because of lighting, photography, or display settings.

Customers should review product descriptions and sizing information before purchasing.

4. Pricing and Payments

All prices will be displayed on the website in the applicable currency.

Shipping charges, taxes, discounts, and other applicable fees will be displayed as appropriate during checkout.

Orders are subject to successful payment and acceptance by HalZebra.

5. Orders and Cancellations

After placing an order, you may receive an order confirmation.

If an order cannot be fulfilled, we will communicate the issue and arrange an appropriate resolution, including a refund where applicable.

Cancellation requests should be submitted as early as possible. Once an order has been dispatched, cancellation may no longer be possible, subject to applicable law and our published policies.

6. Shipping and Delivery

Our standard estimated delivery timeframe is generally 5–7 business days, subject to the destination, product availability, courier operations, and other circumstances.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns and refunds are governed by our published Refund and Return Policy.

Nothing in these Terms limits any consumer rights or remedies that cannot legally be excluded.

8. Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with website operations, or engage in fraudulent transactions.

9. Intellectual Property

The HalZebra brand name, logo, original website content, and other brand materials may not be copied, reproduced, or used commercially without authorization, except where permitted by law.

10. Limitation of Liability

To the extent permitted by applicable law, HalZebra will not be liable for losses arising from circumstances beyond our reasonable control.

Nothing in these terms excludes liability that cannot legally be excluded or restricts your statutory consumer rights.

11. Changes to These Terms

We may update these Terms of Service when necessary. Updated terms will be published on this page.

12. Governing Law

These terms are governed by the applicable laws of India, subject to mandatory consumer protection laws and the jurisdiction of the appropriate legal authorities.