Shipping policy

Last updated: October 23, 2026

At HalZebra, we aim to deliver your baby-care essentials safely and conveniently.

Please read our Shipping Policy to understand our order processing and delivery procedures.

1. Order Processing

Once your order and payment have been confirmed, we will begin processing it.

Order processing time may vary depending on product availability, order volume, holidays, and other operational factors.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is 5–7 business days.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other unforeseen circumstances.

Remote locations may require additional delivery time.

The estimated delivery timeframe is not a guarantee of delivery on a specific date.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Any free-shipping offers will be subject to the eligibility conditions displayed on our website.

4. Order Tracking

Where tracking is available, tracking details will be shared through the contact information provided with your order.

Customers can use these details to follow the shipment's progress.

5. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information when placing an order.

If an incorrect or incomplete address is provided, please contact us as soon as possible.

Once an order has been dispatched, changes to the delivery address may not be possible.

6. Delayed or Undelivered Orders

If your order has not arrived within the estimated delivery period, please contact our customer-support team.

We will help check the shipment status with the relevant courier and advise you on the next steps.

7. Damaged Packages or Incorrect Products

If your package arrives visibly damaged or contains an incorrect product, contact us promptly with your order number and supporting photographs or videos.

We will review the issue and provide an appropriate resolution in accordance with our Refund and Return Policy and applicable law.

8. Delivery Attempts

Please ensure that someone is available to receive the package at the delivery address.

Additional delivery attempts, rescheduling, or courier-related procedures may depend on the shipping partner.

9. Contact Us

Brand: HalZebra
Email: halcyomart@gmail.com
Phone: +91 6379980810
Business Address: Kovilpalayam, Annur, Coimbatore